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  1. PeopleQX
  2. Scorecard essentials

Scorecard essentials

Get up to speed with all things related to scorecards — foundations, building, and management

Scorecard fundamentals

  • Why build scorecards in PeopleQX?
  • Locating the scorecard builder

Setting up for the evaluation experience

  • Determine sub-units to apply settings
  • Optimize audio in conversation files
  • Set up categories for a scorecard

Build a scorecard

  • Get going with building your own scorecard
  • Kick off with a scorecard template
  • Understanding AutoQA and Manual QA
  • Outline of scorecard building
  • Using the Manual QA form to add questions
  • Adding questions to your scorecard
See all 12 articles

Managing a scorecard

  • Statuses of a scorecard
  • Edit a scorecard
  • Duplicate a scorecard
  • Download a scorecard
  • Delete a scorecard
  • Restore a scorecard

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